How to Complete CAQH Re-attestation – Get help, Credentialing

CAQH re-attestation is simple enough. Once a quarter (that’s 4 times a year) you’ll receive an email form CAQH asking you to login to their system and re-attest your application.

What this means is that you’re to review your information, and basically confirm that it is still true an accurate. A quick review of your info, a few clicks, and your all set.

Or Are You?

I was reminded today how much of a pain it is to RE-Attest your CAQH profile if there is anything that needs to be changed. Say you were issued a new license (happens every couple years for many professionals), you switch liability insurance carriers, or even your practice address… This small change might mean a lot of printing, scanning, and faxing. Even the reattestation process changes from a simple online ‘click’ to an offline form that needs to be printed and signed.

Step 1: You will get Emails For CAQH Renewal

After your first renewal, you will get emails that look like this from CAQH:

“Credentialing Data Review and Attestation Due in 15 Days.”

This makes it convenient (as long as you check the email address you registered with CAQH, and as long as your spam filter doesn’t grab the notice before you see it).

Here is the email! (name and provider number changed, of course 

Provider Name:     SAM COUNSELOR PC
CAQH Provider ID:  1515151

Thank you for participating in the CAQH Universal Provider  DataSource!  This message is to notify you that you should review your credentialing data in the Universal Provider DataSource, make any necessary updates, and complete a new attestation within the next 15 days.  This re-attestation process is designed to ensure that your information is kept up-to-date so participating health plans and other organizations can use it for their credentialing processes, as well as for other purposes such as keeping directories current.  We ask that you re-attest three times per year.  You can complete this process in a few mouse clicks.  If you do not re-attest, many participating organizations may be required to contact you directly for credentialing materials.

To complete the re-attestation process, please follow these steps:
1.      Log onto the Online Application System (https://upd.caqh.org/oas) using your Username and Password.
2.      Check the Attachments tab to see if any supporting documents (e.g., DEA certificate or proof of professional liability insurance) need to be updated. If so, please be sure to update the appropriate expiration date by going to that section(s), updating the field(s), and click the ‘Audit’ button at the bottom of page.
3.      Go to the Audit tab and select Run Audit.
4.      Go to the Attest tab, and follow the quick 3-step attestation process to finalize your updates.

For assistance, please contact our toll-free Provider Help Desk at (888) 599-1771 (Help Desk hours: 7am-9pm ET Monday – Thursday and 7am-7pm ET on Fridays).  Please have your CAQH Provider ID available when you call.

The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material.  Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited.

If you received this in error, please delete the material from any computer.

CAQH Tips:

• You can always click on the Answer tab to make any additional changes.  Just remember to follow the above process afterwards to finalize your edits.
• Be sure to send in any supporting documents (e.g., DEA certificate or proof of professional liability insurance) that need to be updated.  You do not need to fax an updated Authorization, Attestation and Release form.   For other documents, print a Fax Cover Sheet, attach your updated documents, and fax to (866) 293-0414 (toll free).

Step 2: Completing the CAQH Update / Renewal.

Step 3: Successful CAQH Re-attestation Looks Like This [Final Step]

About 30 hours after submitting your online Re-attestation with CAQH, you will likely get an email such as the one below. Basically, a confirmation.

Interesting Note: The email below says that CAQH can notify you of a re-attestation being due by both email and fax, but I’ve never known to get a fax notification.

Here’s the CAQH email Confirmation:

Provider Name:     JOHN SMITH MD
CAQH Provider ID:  11888811

Thank you for participating in the CAQH Universal Provider Datasource!  We are pleased to confirm that the reattestation for your application data was successful.  Any changes made to your application data in the CAQH Data Repository have been provided to your authorized Plans in order to update their provider files.

We would like to remind you that complete provider files require a new attestation every 120 days even when no changes to your file are necessary.  For your convenience, we will begin sending you e-mail or fax reminders 2 weeks prior to your reattest anniversary date, encouraging you to review and reattest to the accuracy of the information in your file.

You may login to the CAQH Universal Provider Datasource anytime you would like to review or update and reattest to your application data.  The following link will provide easy access https://upd.caqh.org/oas.

Please contact us with your questions at caqh.updhelp@acsgs.com or through our toll-free Provider Help Desk (888) 599-1771 (Help Desk hours:  Monday – Thursday 7am-9pm ET and 7am-7pm ET on Fridays).

The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material.  Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited.

If you received this in error, please delete the material from any computer.

Step 4: You will repeat this CAQH process every 120 days.